Terms & Conditions

Last updated: August 2026

These Terms & Conditions ("Terms") govern your access to and use of the Unokaso platform and website operated by Vaultera Labs ("Unokaso," "we," "us," or "our"). By creating an account, subscribing, or using the platform, you agree to be bound by these Terms. If you are accepting on behalf of a law firm, you represent that you have authority to bind that firm.

1. Eligibility

Unokaso is intended for licensed legal professionals, law firms, and their authorized staff. You represent and warrant that any registration information you provide is accurate and that you are authorized to practice or support the practice of law in your jurisdiction where such authorization is required for your use of the platform.

2. Accounts and Security

• You must keep your credentials confidential and are responsible for activity under your account.
• Notify us immediately of any unauthorized access at support@unokaso.com.
• Firm administrators are responsible for managing seat assignments and user access within their organization.

3. Subscriptions, Billing, and Renewal

• Unokaso is offered on a subscription basis. Prices are stated in Philippine Peso (₱) and exclude applicable taxes unless stated otherwise.
• Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date.
• You may cancel at any time; cancellation takes effect at the end of the current billing period.
• Except as required by applicable consumer protection law, fees already paid are non-refundable. If we terminate your account without cause, we will refund the unused portion of prepaid fees on a pro-rata basis.
• Plan limits. Each plan includes the feature set, storage quota, and client-portal allowances described on our pricing page. Document vault quotas (e.g., 10 GB per Solo account, 20–50 GB per user on higher plans) apply as fair-use limits; if your usage materially exceeds them, we will notify you and offer an upgrade before taking any action. Feature exclusions per plan may be changed only with notice.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of professional conduct rules;
• Attempt to gain unauthorized access to the platform, other accounts, or our systems;
• Reverse engineer, scrape, resell, or create a derivative competing product from the platform;
• Upload malicious code or content you do not have the right to store or process;
• Interfere with the platform's operation or impose unreasonable load on our infrastructure.

5. Your Data

• Ownership. You retain all rights to case records, client information, documents, and other data you input into Unokaso ("Your Data").
• License to us. You grant us a limited license to host, process, and back up Your Data solely to provide and secure the service.
• Export. You may export Your Data at any time during your subscription and for 90 days after termination.
• Responsibility. You are responsible for obtaining any client consents required for storing client information on the platform.

6. Our Intellectual Property

The platform, including its software, design, branding, and content — excluding Your Data — is owned by Vaultera Labs and protected by intellectual property laws. We grant you a non-exclusive, non-transferable right to use the platform during your subscription, solely for its intended purpose.

7. No Legal Advice

Unokaso is a practice-management tool. It does not provide legal advice, and nothing in the platform creates an attorney–client relationship between you and Vaultera Labs. Deadlines, reminders, templates, and other outputs are aids only and must be independently verified by qualified professionals.

8. Service Availability and Disclaimers

• We aim for high availability but do not guarantee uninterrupted or error-free service. Scheduled maintenance will be communicated in advance where practicable.
• The platform is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability arising from gross negligence, willful misconduct, or breaches of statutory consumer protections.

9. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, even if advised of the possibility. Our total aggregate liability for claims relating to the service is limited to the fees you paid us in the twelve (12) months preceding the event giving rise to the claim. These limitations apply regardless of the form of action.

10. Termination and Suspension

• You may close your account at any time effective at the end of the current billing period.
• We may suspend or terminate accounts for material breach of these Terms (including non-payment) after notice and a reasonable cure period where required by law.
• Upon termination, your export rights under Section 5 apply, after which Your Data is deleted per our Privacy Policy.

11. Governing Law and Disputes

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-laws rules. Before filing any formal claim, the parties agree to attempt good-faith resolution for thirty (30) days from written notice of the dispute. Any unresolved dispute shall be brought exclusively before the proper courts of competent jurisdiction in the Philippines. Electronic acceptance of these Terms has the same legal effect as a written signature.

12. Changes to These Terms

We may update these Terms as the service evolves. Material changes will be communicated at least thirty (30) days before they take effect, by email or through the platform. Continued use after the effective date constitutes acceptance. If you disagree, you may cancel before the changes take effect.

13. General Provisions

• Severability. If any provision is held unenforceable, the remainder stays in effect.
• No waiver. Failure to enforce a provision is not a waiver of future enforcement.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets with notice to you.
• Entire agreement. These Terms, together with the Privacy Policy, form the entire agreement between the parties regarding the service.

14. Contact

Questions about these Terms can be sent tosupport@unokaso.com.